Shipping & Returns

Shipping

We ship trough PostNL. (Up to 10Kg)
PostNL Logo We seek to send your purchases as well and cheaply as possible to you, or to the address where you want it delivered. If it's not posable to send as a letter, it will be sent by post as a package. With track and trace your package can be followed. The track & trace number is sent to you so that you can track the package also.

The rates we use are those of PostNL.

Orders are shipped only after payment. We do not ship COD, partly because of the relatively high costs associated with them.

Returns

If after receipt by any means is something wrong with your order (eg a wrong item ordered or provided), please get in touch with us (in any case within 14 days), so that we can provide a suitable solution. Returning an order (or part thereof) is possible, for example, when you as a consumer (ie not as a company) want to use your right to return your purchase. In this case, the item needs to be returned within 14 (working) days after delivery * with the original invoice. After that the purchase amount minus any shipping costs will be refunded within 30 days.

The cost for the return shipment are always for own account. Slight deviations in color compared to the images on the website is no reason for return. Please refer to our Terms and Conditions. It is advisable to use for return shipment the same or equivalent packaging that as your order has shipped. Please clearly indicate, when returning, your name and account number to which the purchase amount must be refunded. And do not forget to include the original invoice. In case you have multiple items ordered, but only a portion returns, then you will receive a new invoice showing the (ultimately) delivered items.

Return is at your own risk (unless sent by registered mail and / or "Parcels" or "Priority"). On the website of PostNL you can find more information about sending packages.

Returns that are received (over) after the 14 day period will not be reimbursed. The same applies to articles which exhibit traces of (improper) use.

Cost of unstamped or insufficiently stamped items will be deducted from the refunded purchase price.

Return address:
Cornerstone Shop
Bosboomlaan 3
3116 JB Schiedam
Netherlands

Tip: Please let us know ahead of time that your shipment returns.

* If we use the reference date on the postmark.

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